TableNinjaFT FAQ

We've compiled the answers to some common questions below. You can also check out our 2 plus 2 thread here. If you can't find the answer to your question please visit the TableNinjaFT Forums.

• Can I use TableNinja and TableNinjaFT at the same time?
• How do I turn off the "Register to another Sit & Go of the same type" option in Full Tilt?
• When I try to run TableNinjaFT I am seeing an error: "Unable to connect to server."
• How do I prevent the 'Enter' key from betting at tables while I'm chatting?
• When I try to run TableNinjaFT I am seeing an error: "This version is old and will not work"
• Does TableNinjaFT Support Pot Limit or Fixed Limit Games?
• I purchased TableNinjaFT but I haven't received my purchase code yet, where is it?
• Why does TableNinjaFT need to run as administrator on Windows Vista?
• Is TableNinjaFT an AutoHotkey Script?
• I am experiencing a lot of lag when I use TableNinjaFT
• Will my custom table mods work with TableNinjaFT?
• How can I use TableNinjaFT with a gamepad or Joystick?
• Do the Cycling Tables hotkeys turn off when I target non-Full Tilt windows?
• My purchase code isn't working
• TableNinjaFT says that I must "deactivate TableNinjaFT" on an old computer. What should I do?
• Why doesn't the advanced action Check/Fold hotkey click check or fold when I use it on my turn with the Table In Foreground option?
• How can I be sure that TableNinjaFT does not contain any spyware? Why does TableNinjaFT connect to the internet?
• Will TableNinjaFT work with my AHK scripts?
• How is the pot size calculated for the percentage pot bets?
• TableNinjaFT doesn't seem to be reading the pot size correctly, how can I fix this?
• TableNinjaFT doesn't seem to be reading the street correctly, how can I fix this?
• What happens to TableNinjaFT when Full Tilt updates their software?
• I got an error, Could not set hotkey, Win32 error: [error] what do I do

Q: Can I use TableNinja and TableNinjaFT at the same time?

A: We do not officially support using TableNinja and TableNinjaFT simultaneously to play on PokerStars® and Full Tilt Poker® tables at the same time. The reason for this is that PokerStars® and Full Tilt Poker® run independently and therefore you need to configure you system very carefully to avoid potential conflicts.

We do have a number of users who use TableNinja and TableNinjaFT to play on PokerStars® and Full Tilt Poker® at the same time and they have created an unofficial thread about the best way to do this here. If you do decide to use TableNinja and TableNinjaFT simultaneously please test everything carefully at play money and be aware that we are not responsible for any issues that may occur.

Q: How do I turn off the "Register to another Sit & Go of the same type" option in Full Tilt®?

A: To use TableNinjaFT's "Automatically handle 'Tournament Registration' popup" feature you will need to turn off this option in Full Tilt® by doing the following:

1. In the Full Tilt lobby click the "Register Now" button for a Sit & Go that you wish to play.
2. Uncheck the "Register to another Sit & Go of the same type" check box.
3. Buy into the Sit & Go

Once you have completed those steps, Full Tilt® will uncheck that option by default whenever you register for a tournament. If you wish to use TableNinjaFT's "Automatically handle 'Tournament Registration' popup" feature please do not check the "Register to another Sit & Go of the same type" option in the future.

Q: When I try to run TableNinjaFT I am seeing an error: "Unable to connect to server."

A: If you see this error message please make sure that you are using the latest version of TableNinjaFT. To update TableNinjaFT please download the latest version from our website here. Then open the Zip file and double click on the "setup.exe" file and follow the on-screen instructions in the installer. If after updating TableNinjaFT you conintue to have problems connecting please ask for help on the TableNinjaFT Technical Support forum.

Q: How do I prevent the 'Enter' key from betting at tables while I'm chatting?

A: On the 'General' tab, please check the box labeled "Send Enter key to the chat box for the active table". This should fix the issue. Note that this option will not work if Enter is set to another hotkey.

Q: When I try to run TableNinjaFT I am seeing an error: "This version is old and will not work"

A: If you see this error message then you will need to update to the latest version of TableNinjaFT. To update TableNinjaFT please download the latest version from our website here. Then open the Zip file and double click on the "setup.exe" file and follow the on-screen instructions in the installer.

Q: Does TableNinjaFT Support Pot Limit or Fixed Limit Games?

A: Currently TableNinjaFT only supports No Limit games. We may decide to add Pot Limit or Fixed Limit support in the future.

Q: I purchased TableNinjaFT but I haven't received my purchase code yet, where is it?

A: All TableNinjaFT purchase codes will be emailed to the email address that you used to purchase TableNinjaFT once your payment has cleared. Please be sure to check your spam folder for emails from sales@alxsoftware.com. Most people will receive their purchase code within an hour of purchasing. If after 24 hours you still have not received your purchase code and it is not in your spam filter please email support@alxsoftware.com.

Q: Why does TableNinjaFT need to run as administrator on Windows Vista®?

A: TableNinjaFT is able to provide tons of great features because it interacts with Windows and the Full Tilt software at a very low level. TableNinjaFT needs to run as administrator to do all sorts of things, from sending mouse and keyboard input to Full Tilt windows to reading information from Full Tilt. TableNinjaFT will automatically detect your system settings and attempt to Run as Adminstrator on its own if it is necessary. You'll just need to click continue on the User Account Control popup and everything should work smoothly.

Q: Is TableNinjaFT an AutoHotkey Script?

A: No, TableNinjaFT was written from scratch and in no way uses AutoHotkey. It was built from the ground up and because of this TableNinjaFT is faster, more versatile, more user friendly, and more stable than most AutoHotkey scripts.

Q: I am experiencing a lot of lag when I use TableNinjaFT

A: If you are having lag problems please make sure that your computer meets our System Requirements. We do not recommend using TableNinjaFT on a computer that does not meet the minimum system requirements. If your machine does meet the recommended requirements, in the vast majority of cases, lag issues can be fixed by changing your configuration. If you are experiencing lag, please try the following steps:

1. Verify that your, Windows Theme, Full Tilt Poker Table View, and Table Layout are set correctly on the "Setup" Tab
2. Try turning off any custom mods you are using.
3. Make sure that your HUD is in no way covering the bet box, the buttons, or the cards.
4. Disable frames on the "Table Control" tab.
5. If none of the above options help, you can ask for help on the TableNinjaFT Forums

Q: Will my custom tale mods work with TableNinjaFT?

A: We only test TableNinjaFT with the built in cards, backgrounds and table. However, you are welcome to try your custom mods with TableNinjaFT and its possible that they may work. Please note that we will only be testing new updates with the built in Full Tilt cards, backgrounds and tables so anytime there is an update to TableNinjaFT or Full Tilt you should make sure to test the new version with your custom background at play money.

Q: How can I use TableNinjaFT with a gamepad or Joystick?

A: To use TableNinjaFT with a joystick you will need to download and use a third party program such as Xpadder or JoyToKey. TableNinjaFT does not directly read joystick input, but these programs will convert your joystick input into keyboard or mouse commands which TableNinjaFT can then assign to hotkeys.

Q: Does the Cycle Tables hotkey turn off when I target non-Full Tilt windows?

A: No, the Cycling Tables hotkeys stays on even when you are using other programs so that you can easily switch back to your tables anytime you like. Because of this we recommend assigning these hotkeys to a key you do not regularly use in other programs.

Q: My purchase code isn't working

A: Please double check that you've pasted the purchase code into the text field correctly. Depending on your email setup the purchase code may be two lines so make sure you've got it copied and pasted completely. If you continue to have problems please email the support address provided in the error message.

Q: TableNinjaFT says that I must "deactivate TableNinjaFT" on an old computer. What should I do?

A: Your purchase code allows you to use TableNinjaFT on up to two computers that you own at any given time. If you wish to install TableNinjaFT on a third computer you will have to deactivate TableNinjaFT on one of your other computers.

Note: If you reinstall Windows or format your hard-drive TableNinjaFT will consider your computer to be a new, different computer.

If you have unlocked TableNinjaFT on two or more computers in the past, you will be shown a popup asking you to deactivate TableNinjaFT on one of your old computers. Select one of your old computers to deactivate TableNinja on using the drop down menu provided and click "Confirm". If you receive an error please contact customer support using the email address provided in the error message.

Q: Why doesn't the advanced action Check/Fold hotkey click check or fold when I use it on my turn when I use the Table In Foreground option?

A: We used to have the AA Check/Fold click the check or fold buttons if they appeared and the check/fold checkbox if they did not. The problem is that in the "Table in Foreground" method if you hit the AA check/fold hotkey right as a second table suddenly needed action, Full Tilt would put the second table into the foreground and you would accidently fold at that table. Obviously accidently folding a big hand is a huge problem so we made all the advanced action hotkeys not work on your turn under the Table In Foreground method.

Q: How can I be sure that TableNinjaFT does not contain any spyware? Why does TableNinjaFT connect to the internet?

A: We value privacy greatly, however to check for updates and validate purchase codes, TableNinjaFT does need to connect to our server. TableNinjaFT connects to the internet in the following cases:

1. On start-up.
2. When you open the Purchase/Update menu.
3. When you use your purchase code to unlock the full version.

These transactions are brief and no private information is transmitted save the email address used to purchase TableNinjaFT and some machine specific information that we use in our licensing system.

We encourage users who are worried about privacy to run any kind of internet monitor like ZoneAlarm to verify that TableNinjaFT only connects at these times and that the amount of data transmitted is far too small to contain any sensitive poker data.

Unfortunately we don't know of any way to 100% prove that our software doesn't contain any spyware. If anyone has suggestions as to other ways for us to demonstrate that TableNinjaFT contains no spyware or malicious code we welcome them.

Q: Will TableNinjaFT work with my AHK scripts?

A: We try to make TableNinjaFT compatible with scripts and other programs when possible. However, there may be issues when using other programs, particularly ones that interact with Full Tilt tables. If you are running other programs or scripts with TableNinjaFT and you find a feature does not work properly please try and turn off your other programs and see if you still have the same problem. Then report the bug to us and let us know which script or program was causing problems and what features you use it for and if it's possible we will try to either make TableNinjaFT compatible with the script or add the features you're using to TableNinjaFT.

Q: How is the pot size calculated for the percentage pot bets?

A: TableNinjaFT calculates percentage pot bets simply multiplying the specified percentage by the pot size that you get by clicking the Full Tilt Poker pot button. Please note that when raising or reraising, particularly to very small percentages of the pot, this is not the exact calculation that is commonly done for percentage pot bets that are designed to give your opponent specific pot odds.

Q: TableNinjaFT doesn't seem to be reading the pot size correctly, how can I fix this?

A: First please check that you have Full Tilt configured according to our Required Full Tilt Settings. If you continue to have problems please ask for help on the TableNinjaFT Forums.

Q: TableNinjaFT doesn't seem to be reading the street correctly, how can I fix this?

A: First please make sure that you have turned animations off in the Full Tilt software. To do this go to the main lobby and click Options → Animations → Off. Second, please make sure that your HUD is not covering any of the board cards as TableNinjaFT counts the number of cards on the board to determine the street. Finally make sure that you are not using any custom card mods.

Q: What happens to TableNinjaFT when Full Tilt updates their software?

A: TableNinjaFT is designed to be as robust as possible, however some updates to the Full Tilt software may result in TableNinjaFT no longer functioning correctly. We will add any updates to TableNinjaFT to the website as soon as they are complete.

Q: I got an error, Could not set hotkey, Win32 error: [error] what do I do?

A: Ask for help on the TableNinjaFT Forums.